Shipping & Returns
Shipping Policy
If your order is in stock it ships within 48 hours. If we have to machine it, you wait for your turn at the shop queue plus actual machining time. In either case, when your order ships, our server will automatically send you a tracking number. We ship packages via USPS, UPS, and FedEX depending on size and quantity. We use USPS for most shipping and our website is designed to quote you for USPS services. If you have a preference, please ask, and we will try to accommodate. We ship from Iowa, United States. We ship to all 50 states of USA and most addresses in Canada. We do not ship to other countries. If the parts are above a certain value they will ship insured and with signature requirement.
Return Policy
EXISTING SOLUTIONS: You may return it in the unopened, un-mounted, and and unused form, for 15 days from purchase. Buyer pays return shipping. If the product was used at any capacity no refund is issued. We have some very fancy quality inspection tools here at the shop, we will know.
​
CUSTOM MACHINED SOLUTIONS: You can change your mind until machining begins, where we can refund you in full or make something else. Once machining has begun we will have assigned shop resources to you, and have lost the opportunity to accept other contracts, both in irreversible ways. From the moment machining has begun the work may not be stopped, may not be reversed, may not be modified, may not be canceled, and is no longer refundable. Parts machined to your very particular design specifications and cannot be sold to someone else which makes them not refundable. If parts are defective due to our fault we will make that right.​